Strategies for Buying Online With Good Customer Satisfication

The benefits of online shopping are nothing to brush under the rug, but making purchases electronically can carry risks and can be a very different experience to shopping your High Street. However, you should be able to great deals, stay safe, and be satisfied with your all around experience.

Expect the best from the product and service

First of all, you should expect the same level of product and service when buying online as you when you buy from a store. The good news these days is that many companies are measuring their business in levels of customer success. Companies like User IQ explain this in terms of desired outcomes for business, with the ‘Desired outcomes representing what customers seek to do with your product combined with an adequate user experience.’ Many online businesses even us business software in order to measure this customer success, which could also be called customer satisfaction.

In short, you should be happy, not just with the product, but also with the ease of using the website, the delivery time, the way it was packaged, the courier used. Your whole shopping experience from start to finish.

Keep on Top of Security

 As Mike Homnick of PCWorld points out, basic techniques such as keeping your browser updated and installing a top-notch malware protection application can reduce the odds that a cybercriminal is successful with an attack. Additionally, check that you see a padlock icon in the url bar as you shop or make your payment to vendors through third-party sites, such as Paypal. This icon, along with https:// rather than http:// preceding the website address, indicates that the website is secured with Secure Sockets Layer (SSL) encryption. Online payment services also can provide more protection in that they often allow you to transfer funds without giving the retailer your credit or debit card information, all while protecting you with unauthorised transaction coverage and monitoring for suspicious activity. Using only secured network connections and sticking to only well-recognised retailer applications are additional tips. Finally, find and verify the phone number and physical address information for the company you’re considering buying from, as the National Cyber Security Alliance recommends. Legitimate businesses readily supply this data to prove they’re valid enterprises, as well as to facilitate good customer service.

Internet Security

Insist on the Minimum

 Many great retailers ask you for a little more information, such as your email address, for niche marketing or customer service purposes. Some pieces of data, however, such as your Social Security Number, specific date of birth or driver’s license number, have no marketing or delivery value for a legitimate seller. If you can’t place your order by providing your name, address and credit card/third party payment option, be suspicious. The fewer fields you have to fill out, the better.

Be Willing to Compare and Research

 The online market is incredibly competitive. If you buy from the first retailer you see, you might miss finding a better price from another seller, especially when you take into account that some websites offer incentives like cash back. Take the time to shop around, and don’t forget about options like coupons, which can reduce your bill even if your primary seller isn’t offering a deal. As you compare vendors, read as many reviews as you can, not only about the product you’re interested in, but about the sellers themselves. Aim to use only retailers that have satisfaction rates of 99 or 100 percent during the process, and check the company’s rating with the Better Business Bureau (BBB) to be absolutely sure the good reputation you’re seeing is valid.

Keep Documentation

Documentation such as confirmation emails or transaction numbers can assist with refunds, exchanges or other problems. Terms and conditions, price pages and product descriptions also fall into this category.

Assume a Return

Although you hopefully won’t need to return what you order, never buy anything online unless you’re aware of the seller’s return/refund policy. Many vendors won’t take back products without receipts, return numbers or original packaging.

Conclusion

 Online shopping can be a convenient way to get what you want or need, provided you take steps to protect yourself. Simple strategies greatly reduce the chances you’ll have a bad experience and of your marking your experience a customer success.

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Have You Joined Lucky Checkout?

In our current climate, we all like something that is free. This is certainly true when it comes to doing our shopping. Whether this be buying one item we have had our eyes on for some time, shopping for a gift for a loved one, or doing a more concise online shopping spree at Christmas, if we can save money, or get something for free, that is always a bonus that we wish to take.

The Lucky Checkout Club is an online reward scheme for shoppers. It has been described as the premium bonds of loyalty and reward schemes. It is described this way because shoppers are automatically entered into a monthly prize draw to win a large cash prize each time they shop via the Lucky Checkout Club site. You can win simply by shopping – how amazing is that?

So How Does It Work?

Using the Lucky Checkout Site is so easy. You simply have to sign up (for free – there are no hidden charges) and then you can use the toolbar to search for the store or brand that you want to visit. There are lots of stores to choose from, ranging from Lego to Wowcher, to Superdrug, Currys, Boden and Vivienne Westwood. Once you visit the brand or store by way of the Lucky Checkout website, your visit is recorded, and once you make a purchase, you are then entered into the free monthly draw to win a cash prize. It is that simple.

The more people who join and use the Lucky Checkout Club, the higher the prize pot gets, so there is definitely an advantage to sharing the site with your friends so that you basically share the love!

In addition to the free prize draw, Lucky Checkout Club will send you information about special offers, as well as coupons and voucher codes for favourite brands, so you will also be able to make savings on your purchases.

The Lucky Checkout Club Shopping Tool

As well as the website, you can install the Lucky Checkout shopping tool on your browser which ensures you never miss out on entry to the prize draw, or any of your favourite retailers offers and discounts. The tool is again free to download and install and literally takes a minute to do this. The shopping tool means you can enter the prize draw with one click when you are at almost all retailer’s websites. It also shows vouchers when you enter a retailer’s website (if the retailer currently has any offers like money off or free delivery options). For this option alone I think it is worth installing, rather than having to trawl the web for a particular voucher site.

 

 

 

A Voyage of Discovery Awaits at Fashion Events

If you love fashion, you’ll almost certainly love shopping, and you have a wide choice of outlets available. You can visit your favorite stores in person, or browse any number of websites and catalogs online. There’s no shortage of shopping opportunities, and access to fashion information and news has never been easier. What more could you want? Well, how about turning your passion into a day out, a special trip, or even a holiday?

Shows and fairs

With so much competition on the internet, many companies are choosing to showcase their products at shows and fairs, like Roma Designer Jewelry. There’s no doubt that being able to see how a bracelet looks on you, feel the fabric of a dress or try on a stunning pair of shoes is a far more rewarding experience than looking at a series of photos and reading the sales blurb on a website. If you’re not sure where to find out about events in your area, ask at your local library or search online using the places and items you are interested in as your search terms. For example, if you search for “fashion roadshows” in your local area, you’ll get a calendar of events to view. It’s also worth searching for more general events, such as craft fairs and antique markets, as smaller designers often showcase at these events, and you could find something pretty exclusive!

A trip to the city

Big cities across the States will have catwalk events as well as regional fairs and local markets. You could spend a weekend in New York, combining a visit to iconic luxury stores such as Tiffany and Valentino with a browse around the stalls at a street fair. You don’t have to spend the whole trip shopping, there’s no shortage of entertainment in the city, and if you go with your partner or children, there will be plenty of things they can enjoy doing if they get bored of looking at shoes!

Take a fashion vacation

Why not go the whole hog and book a vacation overseas? There are world famous fashion shows aplenty, so you could visit London Fashion Week and see the latest designs on the catwalk, or take a tour of Milan or Paris. While you’re there, you can explore some of the local markets and fairs, where you will find all sorts of clothes, shoes, and accessories that might not be available at home. Visiting these great cities is an amazing experience, with the opportunity to experience diverse cultures and visit iconic tourist destinations.

Whether you take a trip to your nearest mall to see college students showcasing their designs, or you jet off for two weeks to a fashion hotspot abroad, there will be an option to suit your lifestyle and budget. The remarkable thing about fashion is that you never know where you will find a design that blows your mind. You don’t have to spend big bucks to find something special, and the local fairs and markets will be full of amazing products for you to discover.